The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Q: Are your waist beads made with wire or cotton string?
A: Neither. I use a high performance non-elastic plastic string.
Q: How do your waist beads close?
A: By default, I use a claw clasp and chain closure on my waist beads - making them effortlessly adjustable and extremely versatile. If you would like a ribbon or cotton string tie closure, just ask! This can be done at no extra cost with a simple note @ checkout.
Q: Tragedy! My waist beads were damaged in a freak accident, what do i do?
A: Don't worry, accidents happen! Our beads have a lifetime insurance policy. Just take a photo and/or send the damaged piece back to me & I will repair/replace it at no additional charge! 😘